WHAT’S THE POINT OF A TRAVEL AGENT IN 2019 (AND WHAT CAN THEY DO FOR ME)?
Mel Magazine, September 2019
We might not all have the cash or the clout to hire the Bruce Willis of travel agents, and most of us are unlikely, perhaps, to find ourselves involved in deadly international incidents on vacation. But the extreme admin support offered by Beagelman and company does illustrate one reason why travel agents as a profession have themselves manage to survive in the age of online booking, flight-comparison websites and infinite reviews, Instagram streams and travel blogs covering every conceivable corner of the planet.
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A Travel Agent Guide to Selling High-Risk Travel
Travel Age West, 1 April 2018
“It was Nov. 26, 2008, and The Taj Mahal Palace hotel in Mumbai, India, was under attack.” Michael Beagelman, CEO of London-based MB Private Clients, received an unexpected call with the news. Two of his clients — who were celebrating their honeymoon — were trapped inside the hotel. As the seconds ticked by, more details started to flood in: The hotel had been bombed, then stormed by a group of heavily armed terrorists representing Lashkar-e Taiba, an Islamic militant group based in Pakistan.
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My travel agent saved my life. REALLY.
Travel Weekly, Cover Story, 11 September 2017
Our client Robert Amsterdam, one of the world’s top international lawyers, knew the perils of defending one of Vladimir Putin’s enemies in Russia but he didn’t know his travel agent would be the one to alert him of his imminent arrest. Read about how MB Private Client’s CEO, Michael Beagelman, worked tirelessly with his team, executing a strategy to evade the clutches of President Putin and save Robert’s life.
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A simple solution to complex problems: Communicate
Travel Weekly, 11 September 2017
Helping clients get through difficult situations is all in a typical workday for Michael Beagelman, CEO of MB Private Clients in London. Whether it’s dealing with damages to a hotel room inflicted by an intoxicated member of a rock band’s traveling party or something far more serious like assisting a client in the middle of a terrorist attack, lending a critical hand in a client’s time of need has become second nature to Beagelman.
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A Lesson of Mumbai: Have a Safety Plan
The New York Times, 9 December 2008
The deadly attacks in Mumbai, which targeted areas favoured by tourists, including two of the city’s most luxurious hotels — the Taj Mahal Palace and Tower and the Oberoi — have raised concerns about the safety of guests at even the best accommodations. Technology came into play in some rescues. Michael Beagelman, Chief Executive of MB Private Clients, was able to exchange text messages with a British client at the Taj on her honeymoon.
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