Helping clients get through difficult situations is all in a typical workday for Michael Beagelman, CEO of MB Private Clients in London.
Whether it’s dealing with damages to a hotel room inflicted by an intoxicated member of a rock band’s traveling party or something far more serious like assisting a client in the middle of a terrorist attack, lending a critical hand in a client’s time of need has become second nature to Beagelman.
“Communication with each other is the key,” Beagelman said. “Often, we don’t communicate with people, and because we don’t communicate with people, we have problems. So the best way to solve the problems is to communicate with each other.”
Beagelman’s career in travel began over 50 years ago in his father, Jack’s, family travel business in Central London. The Beagelmans were very hands-on as agents, providing a high level of service that attracted a high-end clientele.
Read the full article at Travel Weekly
