Introduction
MB Private Clients Ltd, referred to in this policy as “we”, “us” or “our”, is committed to protecting your privacy and handling your personal information with discretion and care.
As a provider of global travel and mobility services, we work with trusted partners to deliver services securely, efficiently and professionally.
Company details:
MB Private Clients Ltd
Registered in England and Wales
Company number: 08489506
Registered office: C/O Harrison North Adam House, 7 to 10 Adam Street, London, England, WC2N 6AA
Email: info@mbprivateclients.com
Who We Are
MB Private Clients Ltd is a London based, multi generational travel management company serving C suite executives, high net worth individuals and private offices.
We provide global travel and mobility services, combining a highly personalised approach with the scale, systems and infrastructure of Global Travel Collection, part of Internova Travel Group.
MB Private Clients Ltd operates as an accredited Independent Contractor of Global Travel Collection UK Ltd. Through this relationship, our clients benefit from access to Global Travel Collection UK Ltd’s established travel infrastructure, supplier network, airline ticketing capability and, where applicable, ABTA, ATOL and IATA accredited arrangements.
Global Travel Collection UK Ltd is an ABTA member under ABTA number Y6340 and holds ATOL number 79416. Airline ticketing is supported through IATA accredited arrangements, including IATA number 91279366, where applicable.
Information We Collect
We may collect and process the following information:
- Personal details such as name, contact details and date of birth
- Passport, visa and travel document information where required
- Travel preferences, itineraries and booking history
- Passenger information required for airline, hotel, transport and supplier bookings
- Payment and billing information
- Communications and correspondence
- Website usage data, including analytics
How We Use Your Information
Your information is used to:
- Arrange and manage travel and related services
- Facilitate bookings with airlines, hotels, ground handlers, destination partners and other suppliers
- Provide support before, during and after travel
- Assist with visas, documentation, mobility and travel related requirements where requested
- Process payments and issue invoices
- Maintain internal records and service history
- Manage disruption, urgent support, complaints or service issues
- Comply with legal, regulatory and financial protection obligations
How Your Information Is Shared
In order to deliver our services, we may share your information with:
- Travel suppliers, including airlines, hotels, transport providers and destination partners
- Global Travel Collection UK Ltd, Global Travel Collection and Internova Travel Group for operational, booking, ticketing and support purposes
- Technology platforms, booking systems and airline ticketing systems
- IATA accredited ticketing systems and authorised travel industry partners
- ABTA, ATOL holders, insurers, regulators or other relevant bodies where required in connection with your booking
- Visa, immigration, documentation and mobility partners where applicable
- Secure payment, banking and accounting partners
- Professional advisers and service providers where necessary
All data is shared strictly on a need to know basis and handled in accordance with appropriate security standards.
Travel Partners, Regulatory Bodies and Booking Infrastructure
MB Private Clients Ltd operates as an accredited Independent Contractor of Global Travel Collection UK Ltd.
Where necessary to arrange, administer, protect or fulfil your travel booking, we may share relevant personal information with Global Travel Collection UK Ltd, Global Travel Collection, Internova Travel Group, airlines, hotels, ground handlers, destination management companies, visa and immigration partners, travel suppliers, IATA accredited ticketing systems, ABTA, ATOL holders, insurers, regulators and other parties involved in the delivery of your travel arrangements.
This may include information required for airline ticketing, passenger records, hotel reservations, visa support, travel documentation, financial protection, disruption management, complaints handling and regulatory compliance.
We only share personal information where necessary for the purpose of managing your booking, complying with legal or regulatory obligations, protecting your travel arrangements, or delivering the services you have requested.
International Data Transfers
Due to the global nature of travel, your information may be transferred outside the UK.
Where this occurs, appropriate safeguards are implemented to ensure your data is protected in line with UK data protection standards.
Data Security
We take a structured and considered approach to protecting client information.
This includes:
- Access limited to authorised advisors only
- Secure internal systems and controlled environments
- Confidential handling of all client data
- Use of trusted platforms and professional travel industry systems
- Sharing information only where necessary to deliver the requested service
While we take all reasonable steps to protect your information, no transmission over the internet can be guaranteed as completely secure.
Payments
Payments are processed via established banking partners and secure payment providers.
Payment details are entered into protected environments and are not stored by MB Private Clients Ltd unless specifically required for the administration of your booking, regulatory compliance, accounting or other lawful business purposes.
Cookies
Our website uses cookies to enhance user experience and understand how the site is used.
This may include analytics tools such as Google Analytics.
You can control or disable cookies through your browser settings.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Object to or restrict certain processing
- Withdraw consent where applicable
To exercise your rights, please contact us directly at info@mbprivateclients.com.
Updates
This policy may be updated from time to time.
The latest version will always be available on our website.
Last updated: April 2026
