About
Who do you typically work with?
We work with senior executives, principals, private offices, and high net worth individuals operating across multiple jurisdictions.
What makes MB Private Clients different
A senior, relationship led model. Clients deal directly with experienced consultants with no call centres or handoffs.
We focus on calm, precise execution in complex and time sensitive situations.
Are you independent
Yes. We are independent, powered by The Global Travel Collection, part of the Internova Travel Group.
This provides global scale and purchasing power, delivered through a highly personalised approach.
Do you work globally
Yes. We support clients travelling across all regions, often managing multi country itineraries.
Services
What types of travel do you specialise in
Complex international travel, including multi country itineraries, high frequency travel, and time critical movements.
We also design tailored leisure travel with access to leading hotels and private accommodation.
Do you only focus on luxury travel
No. Our work is defined by complexity rather than category, across both business critical and leisure travel.
Can you assist with visas and travel documentation
Yes. We manage visas, passports, and supporting documentation end to end, working with specialist partners where required.
What is meant by Global Mobility
Global Mobility refers to complex cross border movement where standard travel processes are not sufficient.
This includes visa challenges, multiple nationalities, and sensitive jurisdictions.
Do you support athletes or sports professionals with global mobility
Yes. We support professional athletes, including Premier League footballers and individuals operating at the highest levels of international sport, including boxing.
Our work focuses on visas, cross border movement, and relocation for individuals and their families.
Do you provide private aviation or chauffeur services
Yes. We arrange private aviation and secure ground transportation globally.
Hotel Accommodation
How do you approach hotel bookings
A tailored approach based on the client, purpose of travel, and overall itinerary.
Do you offer access to preferred hotel programmes
Yes. We provide access to elite hotel programmes typically reserved for leading advisors and their clients.
This enables preferred rates, upgrades, flexible check in and check out, and VIP recognition.
What advantages do your hotel bookings include
Benefits may include:
• Best available and discounted rates
• Early check in and late check out
• Room upgrades where possible
• Daily breakfast
• WiFi
• VIP amenities
All secured through our relationships and applied where available.
Can you assist with private events or requests at hotels
Yes. We assist with private dinners, small gatherings, and larger events, working directly with hotel teams to manage planning and delivery.
Can you manage hotel spend for corporate clients
Yes. We offer a credit account facility to centralise hotel spend and streamline administration.
Do you remain involved during the stay
Yes. We remain available throughout to assist with any requests or issues.
Why book hotels through MB Private Clients rather than directly
Access, flexibility, and advocacy.
We provide preferential conditions and direct support with the hotel when needed.
Technology & Reporting
Do you offer reporting on travel activity and spend
Yes. Clear, structured reporting tailored to corporate clients, private offices, and finance teams.
Can reporting be customised
Yes. Focused on relevant, actionable insight rather than volume.
Do you integrate with internal systems or processes
Yes. We align with internal workflows, approvals, and billing structures.
How do you manage traveller profiles and preferences
We maintain detailed profiles to enable speed, accuracy, and consistency.
Is client information handled securely
Yes. Client information is managed through secure internal systems, accessible only to authorised team members and advisors.
We operate with strict confidentiality protocols to ensure all data is handled appropriately at all times.
Does your technology replace personal service
No. It supports it. Our model remains fully relationship led.
Working With Us
How do you typically work with clients
As a single point of contact managing all travel and related logistics.
Do you coordinate with executive assistants or family offices
Yes. We work closely with assistants and private offices to ensure seamless coordination.
Do you work with security teams
Yes. We align travel with wider risk and operational requirements where needed.
Can you take over from an existing provider
Yes. Transitions are handled carefully to ensure continuity.
During Travel
Do you support clients during disruptions or crises
Yes. We act quickly to resolve issues, reroute travel, and maintain continuity in time sensitive situations.
In many cases, this is where experienced judgement and relationships make a material difference.
Read here: My Travel Agent Saved My Life. Really. — a recent example of how we have assisted clients during times of need.
Do you offer out of hours support
Yes. We operate a 24/7 in house service, ensuring every client request is handled, regardless of time or location.
Our team remains available to respond quickly to urgent changes, disruptions, and time sensitive requirements.
Can you handle urgent or last minute requests
Yes. We are structured to respond quickly without compromising detail.
Fees
How do you charge for your services
Transparent fees based on the level of complexity and support required.
Do you charge membership fees
Where relevant, structured arrangements can be agreed based on client needs.
How do we get started
An initial conversation to understand requirements, followed by a tailored approach.
