News & insights

A mix of press coverage, industry commentary and insights from across our areas of expertise.

Insight
Built in Uncertainty Built in Uncertainty
June 2026
Built in Uncertainty

“Not every defining moment comes at the beginning. Some emerge under pressure, where decisions carry weight and clarity becomes everything.” One such moment sits within our heritage. During the 1920s, Jack Beagelman established a chauffeur business operating from Sussex Lodge Garage in W2, London. I

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Blog
Travel Management in Times of Geopolitical Volatility Travel Management in Times of Geopolitical Volatility
March 2026
Travel Management in Times of Geopolitical Volatility

“This is not our first war. It will not be the last” we reminded our team as events unfolded in the Middle East. For our clients, this was not simply headline news, it was real. Geopolitical volatility is part of the world our clients operate in. The difference lies in how you respond.

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Press
Advice for traveling in fraught times Advice for traveling in fraught times
May 2025
Advice for traveling in fraught times

The father of modern risk management was James Reason, who imagined the layers of defensive measures that one puts into place as slices of Swiss cheese: Each is mostly solid but has holes. Problems occur when the holes line up and something gets through all the layers.

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Press
What’s the Point of a Travel Agent in 2019 (and What Can They Do for Me)? What’s the Point of a Travel Agent in 2019 (and What Can They Do for Me)?
September 2019
What’s the Point of a Travel Agent in 2019 (and What Can They Do for Me)?

We might not all have the cash or the clout to hire the Bruce Willis of travel agents, and most of us are unlikely, perhaps, to find ourselves involved in deadly international incidents on vacation. But the extreme admin support offered by Beagelman and company does illustrate one reason why travel

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Press
A Travel Agent Guide to Selling High-Risk Travel A Travel Agent Guide to Selling High-Risk Travel
April 2018
A Travel Agent Guide to Selling High-Risk Travel

Michael Beagelman, CEO of London-based MB Private Clients, received an unexpected call with the news. Two of his clients — who were celebrating their honeymoon — were trapped inside the hotel. As the seconds ticked by, more details started to flood in.

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Press
My travel agent saved my life. Really. My travel agent saved my life. Really.
September 2017
My travel agent saved my life. Really.

Robert Amsterdam's story of escaping Russia under duress with the help of his travel agent is featured in the latest edition of Travel Weekly.

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Press
A simple solution to complex problems: Communicate A simple solution to complex problems: Communicate
September 2017
A simple solution to complex problems: Communicate

Helping clients get through difficult situations is all in a typical workday for Michael Beagelman, CEO of MB Private Clients in London. Whether it’s dealing with damages to a hotel room inflicted by an intoxicated member of a rock band’s traveling party or something far more serious like assisting

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Press
A Lesson of Mumbai: Have a Safety Plan A Lesson of Mumbai: Have a Safety Plan
December 2008
A Lesson of Mumbai: Have a Safety Plan

The deadly attacks in Mumbai, which targeted areas favoured by tourists, including two of the city’s most luxurious hotels — the Taj Mahal Palace and Tower and the Oberoi — have raised concerns about the safety of guests at even the best accommodations. Technology came into play in some rescues. Mic

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